request a refund or credit

Coin only refund!

IMPORTANT: This form is only for refunds on coin operated transactions. All app based payment refunds must be requested directly through the PayRange app.

  • Experiencing a non-technical issue, or need to request a refund? Please provide the details below.

  • Note: If this is a technical issue with a machine (error codes, no heat, etc.), please use our Request Service Form Instead.

Graphic promoting coin and credit card service requests, featuring a circular arrow around a stack of coins and the word 'REFUND', with text indicating GCLS coin and credit services and a mention of service credit request.

REquest a refund

Once submitted, a technician will be dispatched to verify the issue, and process your coin refund.

Reminder: App based payments must use PayRange.